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All items for April, 2010

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Stages of Listening

Listening has 7 stages:

  1. Ignoring completely
  2. Pretending to listen
  3. Listening selectively
  4. Listening to respond
  5. Listening to understand
  6. Listening to learn
  7. Listening for the intersection where someone else’s experience meets our experience on which we can build trust

Via Management Skills Blog

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Microsoft Common Engineering Criteria Program

All Microsoft server products are required to comply with a set of engineering requirements as part of the Microsoft Common Engineering Criteria (CEC) program. The goal of the CEC program is to reduce the overall total cost of ownership (TCO) through improved integration, manageability, security, reliability, and other critical infrastructure attributes that are expected by our customers. Read More . . .

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