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Ali Parvaresh CV

Ali Parvaresh

Ali Parvaresh

Executive Manager, IT Consultant, ITIL, COBIT, ManageEngine, Microsoft

Location
Iran
Industry
Computer Software

Summary

Executive Manager, IT Manager, IT Consultant, ITIL Implementation Expert, Project Manager, Product Manager and Application Developer in variety of businesses and business projects, specially interested in Business Process Management, Business Process Re-engineering and IT Frameworks including ITIL, Cobit, PMP and BABOK. I have experience in developing web based applications based on ASP.NET and SQL Server to solve business problems and also client / server applications based on WCF as well as working on ERP implementation methodologies including Microsoft Sure Step.

Experience

Owner

Parand Tech Group

Privately Held; 11-50 employees; Computer Software industry

July 2006Present (8 years 3 months)

As the founder of Parand Tech Group, I have developed the company from a one-man one-company to a company now hiring more than 15 employees, and having a solid background in web application development, doing offshore projects for Australia, UAE, USA, Canada and Denmark.
I have managed many projects in the company including:

* Development of an Enterprise Application Framework based on Patterns in Action running on MVC/WebForm + WCF + SQL Server
* Development of our own CMS Framework which has been used for more than 10 years running more than 300 websites on it. Customers including National Banks, Public Organizations, Private Organizations, Shopping Centers, etc... which detailed can be found on http://www.parand.ir/Fa/Customers.aspx
* Customizing, adding Persian Culture and Persian Language and developing solutions based on Orchard CMS (Best practice pattern of MVC usage by Microsoft developers)
* Design & Development of Australian customers' websites based on DotNetNuke including pharmacyclub.com.au
* Design & Development of UAE customers' websites based on WordPress, Joomla and other open source PHP Frameworks including ratibi.net, forsati.ae, ask-ali.com, onetvo.com, etc...
* Design & Development of custom solutions based on ASP.NET for real state industry in USA, Canada and UAE
* Customizing ManageEngine solutions and adding Persian Language and Persian Culture to them including OpManager and ServiceDesk Plus

Member of Board

EBNetway

October 2008Present (6 years)

As a great hosting company, my goal was expansion of business, trying to improve services with frequent upgrade to services, implementing the sales portal, and recently customer's portal.

* Managing more than 30 servers in Iran and Canada including Windows Server 2008, Windows Server 2003, CentOS, Hyper-V, VMWare, DNS Service, IIS Server, Apache Server, SmarterMail, MailEnable, SQL Server, MySQL, etc...
* Implementing Plesk and WebsitePanel as web based control panel solution
* Implementing OpManager as a monitoring tool
* Implementing ServiceDesk as the help desk tool
* Design & Development of hosting sales solution integrated with an accounting total solution using ASP.NET and SQL Server
* Design & Development of customer's portal as a total integrated CRM solution to allow them buying new services, renewal of services, etc...

Software Department Director

Tehran Institute of Technology

Educational Institution; 501-1000 employees; Education Management industry

May 2011Present (3 years 5 months) Tehran

Development of Educational application, e-Assessment Solution, Educational Portal and recently working on the Smart School Project in Iran, producing more than 30 products within only 3 months based on Flash Flipping Solutions in a company with experience of more than 30 years in educating of IT Skills, known as the biggest center of IT Skills in Iran.
I am also manager of Hosting Department of Tehran Institute of Technology in which we are hosting most of the educational institutes online enrollment solution within Iran and Canada.

* Homa Project (Smart School Solution, CBTs, School Management System, e-Assessment Solution, Smart Board Solutions, etc...)
* iPad & iPhone CBTs
* Maktab (Web Based Academic ERP, RFID Integration, Portal Integration, Accounting Solution Integration, e-Assessment Integration, e-Learning Integration with more than 30 modules)
* Mahak (Web Based, Windows Based e-Assessment Solution)
* Azmoon (Web Based Self Assessment Solution)
* MFTShop Shopping Website (http://mftshop.com/)
* MFT Portal Website (http://mft.info/)
* FRW Portal (http://frw.org.ir/)
* Bandar Abbas Port Authority Website, BIPC Website, Mapna Website, and around 50 more websites

IT Consultant

City DI, City Bank

February 2014Present (8 months) Tehran

Responsible for implementation of ITIL processes specially in Service Operation layer using ManageEngine tools mostly with ServiceDesk Plus.

IT Consultant

MEEDC

April 2014Present (6 months) Mashhad

Responsible for implementation of ITIL processes specially in Service Operation layer using ManageEngine tools mostly with ServiceDesk Plus.

IT Consultant

TREC

December 2013Present (10 months) Tehran

Responsible for implementation of ITIL processes specially in Service Operation layer using ManageEngine tools mostly with ServiceDesk Plus.

IT Consultant

KPIC

September 2013Present (1 year 1 month)

Responsible for implementation of ITIL processes specially in Service Operation layer using ManageEngine tools mostly with ServiceDesk Plus.

IT Consultant

Saman Insurance

Privately Held; 501-1000 employees; Insurance industry

February 2013Present (1 year 8 months) Tehran

Responsible for implementation of ITIL processes specially in Service Operation layer using ManageEngine tools mostly with ServiceDesk Plus.

Responsible for implementation of Call Center processes using ManageEngine SupportCenter Plus.

IT Consultant

NIOPDC

October 2012Present (2 years) Tehran

* Responsible for implementation of ITIL processes specially in Service Operation layer using ManageEngine tools mostly with ServiceDesk Plus.
* Training of Telerik Reporting Solution for mix data source reports.
* Responsible for implementation of Password Asset Management solution from ManageEngine called Password Manager Pro
* Responsible for implementation of Availability Management solution for core data center services using ManageEngine tools such as Applications Manager, Op Manager, Op Stor, Netflow Analyzer, etc...

IT Consultant

Ansar Bank

October 2012Present (2 years) Tehran

Responsible for implementation of ITIL processes specially in Service Operation layer using ManageEngine tools mostly with ServiceDesk Plus.

IT Consultant

Simorgh Tejarat

May 2013November 2013 (7 months) Tehran

Responsible for implementation of ITIL processes specially in Service Operation layer using ManageEngine tools mostly with ServiceDesk Plus.

IT Consultant

Ezam Auto Parts Group

October 2010July 2011 (10 months)

Development of a Web Design Process excluively for use in Ezam Auto Parts Group, needs assessment of their portal project, and also heading the team of designing website of Ezam Investment Company. We co-operated with Sydney Balance Interactive company to produce the creative art of website, but development of project done in Iran.

* Ezam Investment Company Website (http://ezinvestco.com/)
* Paya Zob Kaveh (http://payazob.com/)
* Mojdeh Vasl Shiraz Co (http://mvsco.com/)
* Ezam General Contractor (http://ezam-gc.com/)

IT Manager, CIO

Tehran Institute of Technology

Educational Institution; 501-1000 employees; Education Management industry

January 2010December 2010 (1 year)

I tried solving some socio-technical problems they were facing at the time I got the position and implementation of Total Solution in Accounting department.

* Tadvin Accounting Total Solution implementation
* Web based Library Management implementation
* Academic Enrollment Management implementation

Certifications

  • ITIL v3 Foundation

    • Fan Pardaz

Skills & Expertise

  1. Executive Management
  2. IT Management
  3. CIOs
  4. Team Leadership
  5. Management Consulting
  6. IT Strategy
  7. IT Service Management
  8. IT Audit
  9. IT Outsourcing
  10. IT Solutions
  11. Business Strategy
  12. E-Business Consulting
  13. Educational Technology
  14. BABOK
  15. ITIL
  16. COBIT
  17. Calder Moir
  18. PMP
  19. ValiIT
  20. Risk Management
  21. Enterprise Architecture
  22. Business Process Management
  23. BPMN
  24. Web Applications
  25. Mobile Applications
  26. Windows Applications
  27. Social Media
  28. Solution Architecture
  29. WCF Services
  30. WPF Development
  31. ASP.NET
  32. ASP.NET MVC
  33. Business Intelligence
  34. Web Design
  35. Web Content Management
  36. Wireframes
  37. Enterprise Content Management
  38. Microsoft Dynamics
  39. ERP Implementations
  40. ManageEngine Solutions
  41. Web Hosting
  42. Hosted Services
  43. Windows Server
  44. Windows Azure
  45. CentOS
  46. Windows
  47. Microsoft SQL Server
  48. Design Patterns
  49. IIS
  50. ERP

Languages

  • English

    (Native or bilingual proficiency)
  • Persian

    (Native or bilingual proficiency)
  • Arabic

    (Elementary proficiency)

Education

Industrial Management Institute

MS, IT Management

20082010

University of Tehran

BS, Applied Mathematics

20002004

Projects

Additional Information

Websites:
Interests:

Management Books, Socio-Technical Issues, TV Shows, Soccer

Honors and Awards:

* 3rd Tehran IT Stars Festival, Homa Project, 2011-2012

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